RCB Plumbing and Gas Central Heating Specialists
Serving Surrey and South London, RCB Plumbing is a family-run business specialising in Plumbing and Gas Central Heating.
All our engineers are fully experienced and insured Gas Safe Accredited, providing you with peace of mind when maintenance is required on your home or business.
Based in Sutton, Surrey, we offer a comprehensive service that we believe is the best and second to none in the borough, in terms of both price and quality.
All plumbing, installation and gas central heating work by us is backed by a 12-month ‘no-quibble’ guarantee, and we give a fixed price or hourly rate before any work commences. Such quotations are free of charge.
These are just some of the many reasons why RCB is popular with its long list of clients – lettings companies; estate agents, management agencies, private individuals and property owners alike.
They also like us because we always arrive promptly (or at the very least we will call to report any delays), and ensure that our diagnosis of your service needs is carried out quickly.
But we’re far from slap-dash! All our customers receive a clear and precise explanation of the work required and we promise to declare anything that may alter our original analysis or quote.
Being professional and cooperative with you is a standard requirement for all RCB’s staff (-we don’t use sub-contractors), reflecting our commitment to you to ensure you are 100% satisfied with our work. Almost regardless of your needs, RCB always protects the work area with dustsheets and returns the site as clean as it was before work commenced. Or sometimes, even cleaner!
- A wide range of repair and maintenance services for heating plumbing & gas
Complete installation of a heating system
Full installation and servicing of under floor heating
Expertise in power flushing of heating systems
- A host of other plumbing and heating services, including full bathroom installation
We offer further reassurance too, when it comes to safety. All our heating engineers are Gas Safe Registered (formerly known as Corgi); are fully insured, experienced and are aware of the serious nature of gas safety techniques.
RCB Plumbing Gas Safe Registration Number: 528042. You can inspect our certificate for yourself. Also remember to ask to see any engineer’s ID card to ensure that he or she is legally empowered to work on your site.
You can check a gas safe ID card at gassaferegister.co.uk Or if you prefer, speak to us directly by calling one of the RCB team FREE on 0208 2617499.
RCB Plumbing’s ‘no-quibble’ guarantee
A full 12-month guarantee is provided on all our work. This can even be upgraded to 2 years on certain types of installation! Ask an RCB representative for further details by calling FREE on 0208 2617499.
We are proud of our workmanship standards (all engineers are fully insured Gas Safe Accredited) and our labour is backed not just by our enviable reputation, but is also fully supported by this watertight guarantee to you – our customer.
Unlike some in our sector, RCB Plumbing can offer this ‘no-quibble’ guarantee with confidence because all materials and products supplied to us by our manufacturers are additionally covered by their own full warrantees. And if a specific problem does arise on manufactured products, we have an impressive track-record of supporting customer complaints or queries (where it is possible to do so).
Why our clients really do matter
As a large percentage of our work stems from regular customers and personal recommendations, we really do depend on your satisfaction. That is why our guarantee is in place – to ensure that you are completely happy with our service.
If you have a defect from faulty installation or repair work, for example, we treat the job with the utmost urgency. In the event that it is within the guarantee period, our rapid response team is on-hand to deal with it promptly. Serving Surrey and South London, the team likes to commit to the earliest appointment suitable to the customer’s schedule.
Likewise, we deal with any request relating to defects and plumbing problems as immediately as possible. In the event that the job is outside the standard guarantee period, the work will be chargeable. However depending on the nature of the reported problem, it may be, at RCB’s discretion, resolved for you at a reduced rate.
RCB Plumbing won’t leave you hanging!
This aftercare reflects our genuine determination to ensure your total satisfaction in your dealings with RCB Plumbing. It’s this very same determination that has seen us earn a good name with our eclectic clientele, ranging from landlords and letting agents, to private customers and management businesses!
So whether you’re facing a dripping tap, a fault with your boiler or a full bathroom installation, it’s good to know that RCB guarantees satisfaction. If you think there are other types of maintenance work we could help you with, or for further information, please contact us (quoting your invoice number where possible) via firstname.lastname@example.org, or speak to us direct on Freephone 0208 2617499.