RCB Plumbing’s ‘no-quibble’ guarantee
A full 12-month guarantee is provided on all our work. This can even be upgraded to 2 years on certain types of installation! Ask an RCB representative for further details by calling FREE on 0208 2617499.
We are proud of our workmanship standards (all engineers are fully insured Gas Safe Accredited) and our labour is backed not just by our enviable reputation, but is also fully supported by this watertight guarantee to you – our customer.
Unlike some in our sector, RCB Plumbing can offer this ‘no-quibble’ guarantee with confidence because all materials and products supplied to us by our manufacturers are additionally covered by their own full warrantees. And if a specific problem does arise on manufactured products, we have an impressive track-record of supporting customer complaints or queries (where it is possible to do so).
Why our clients really do matter
As a large percentage of our work stems from regular customers and personal recommendations, we really do depend on your satisfaction. That is why our guarantee is in place – to ensure that you are completely happy with our service.
If you have a defect from faulty installation or repair work, for example, we treat the job with the utmost urgency. In the event that it is within the guarantee period, our rapid response team is on-hand to deal with it promptly. Serving Surrey and South London, the team likes to commit to the earliest appointment suitable to the customer’s schedule.
Likewise, we deal with any request relating to defects and plumbing problems as immediately as possible. In the event that the job is outside the standard guarantee period, the work will be chargeable. However depending on the nature of the reported problem, it may be, at RCB’s discretion, resolved for you at a reduced rate.
RCB Plumbing won’t leave you hanging!
This aftercare reflects our genuine determination to ensure your total satisfaction in your dealings with RCB Plumbing. It’s this very same determination that has seen us earn a good name with our eclectic clientele, ranging from landlords and letting agents, to private customers and management businesses!
So whether you’re facing a dripping tap, a fault with your boiler or a full bathroom installation, it’s good to know that RCB guarantees satisfaction. If you think there are other types of maintenance work we could help you with, or for further information, please contact us (quoting your invoice number where possible) via firstname.lastname@example.org, or speak to us direct on Freephone 0208 2617499.